289bet Terms and Conditions — Know Your Rights Before You Play

01 Acceptance of Terms

By accessing, registering on, or using the 289bet platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 289bet.

If you do not agree with any part of these terms, you must not use the 289bet platform. Continued use of 289bet after any update to these terms constitutes your acceptance of the revised version.

02 Eligibility

To register and use 289bet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online betting activities under the laws applicable to you.
• You must not be a resident of any jurisdiction where online betting is explicitly prohibited.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a 289bet employee.

289bet reserves the right to request proof of age and identity at any time. Accounts that cannot verify eligibility will be suspended pending review.

03 Account Registration

Each player is permitted to hold only one active account at 289bet. Creating multiple accounts — whether under the same name, mobile number, device, or IP address — is strictly prohibited and will result in all associated accounts being suspended.

When registering at 289bet, you agree to:

• Provide accurate, complete, and up-to-date personal information.
• Keep your login credentials secure and not share them with any other person.
• Notify 289bet immediately if you suspect unauthorised access to your account.
• Update your account information promptly if any details change.

289bet is not responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. You are responsible for all activity that occurs under your account.

Account registration at 289bet requires a valid mobile number. This number will be used for account verification, withdrawal processing, and support communications. Providing a false mobile number is grounds for immediate account suspension.

04 Deposits and Payments

289bet accepts deposits via bKash, Nagad, and Rocket — the three major mobile wallets used by players in Bangladesh. All deposits must be made from a mobile wallet registered in your own name. Third-party deposits are not accepted and will be returned.

Key deposit rules at 289bet:

• The minimum deposit amount is ৳100.
• Deposits are credited to your 289bet account instantly in most cases.
• If a deposit does not appear in your account within 15 minutes, contact 289bet support with your transaction reference number.
• 289bet does not charge fees on deposits, but your mobile wallet provider may apply their own transaction charges.
• Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.

05 Withdrawals

Withdrawal requests at 289bet are processed to the same mobile wallet used for the most recent deposit. This is a security measure to prevent fraud and protect player funds.

• The minimum withdrawal amount is ৳200.
• Withdrawals are typically processed within 3 minutes of the request being submitted.
• During peak periods, processing may take up to 30 minutes.
• 289bet may request identity verification before processing large withdrawals.
• Withdrawals will not be processed to accounts that have not completed identity verification when required.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.

289bet reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these terms. In such cases, 289bet will notify the player and may request supporting documentation.

06 Betting Rules

All bets placed at 289bet are subject to the specific rules applicable to the sport, event, or game in question. General betting rules that apply across all markets include:

• Bets are final once confirmed. 289bet does not accept requests to cancel or amend confirmed bets.
• The minimum bet amount is ৳50 across all markets.
• Maximum bet limits vary by market and event. These limits are displayed at the time of placing a bet.
• In the event of an obvious pricing error, 289bet reserves the right to void affected bets and return stakes.
• If an event is abandoned or postponed, bets will be settled according to the specific rules for that sport or market.
• Live in-play bets are accepted subject to the availability of the market at the time of placement.

For esports markets, 289bet follows the official results published by the relevant tournament organiser. In the event of a dispute about a result, the tournament organiser's decision is final.

07 Bonuses and Promotions

289bet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to individual offers:

• Bonuses are credited to your account as bonus funds, separate from your real money balance.
• Bonus funds must meet the stated wagering requirement before they can be converted to withdrawable cash.
• The standard wagering requirement at 289bet is 20x the bonus amount unless otherwise stated.
• Wagering requirements must be completed within the timeframe specified for each promotion.
• Only one welcome bonus is available per player, per household, and per device.
• 289bet reserves the right to withdraw a bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or combined with other offers unless explicitly stated.

Any player found to be abusing bonus offers — including but not limited to creating multiple accounts to claim the same bonus, or placing low-risk bets to meet wagering requirements — will have their bonus voided and may have their account suspended.

08 Fair Play Policy

289bet is committed to providing a fair betting environment for all players. The following activities are strictly prohibited on the 289bet platform:

• Use of automated betting software, bots, or scripts of any kind.
• Arbitrage betting or any strategy designed to exploit pricing differences.
• Collusion with other players to manipulate outcomes or exploit promotions.
• Any form of match fixing or insider betting based on non-public information.
• Chargebacks or fraudulent payment disputes.
• Providing false information during registration or verification.

289bet uses automated monitoring systems to detect unusual betting patterns. Accounts flagged by these systems may be subject to manual review. During a review, withdrawals may be temporarily suspended. 289bet will communicate the outcome of any review to the affected player within a reasonable timeframe.

09 Responsible Gaming

289bet takes responsible gaming seriously. The platform provides a range of tools to help players manage their betting activity, including deposit limits, session time reminders, and self-exclusion options.

If you feel that your betting is becoming a problem, 289bet encourages you to:

• Set a deposit limit on your account to control how much you spend.
• Use the self-exclusion feature to take a break from the platform.
• Contact the 289bet support team for guidance on responsible gaming resources.

For more information on the tools available and how to use them, please visit the Responsible Gaming page.

10 Privacy and Data

289bet collects and processes personal data in accordance with its Privacy Policy. By registering at 289bet, you consent to the collection and use of your data as described in that policy.

289bet will never sell your personal data to third parties. Data is used solely for the purposes of operating your account, processing payments, preventing fraud, and complying with legal obligations.

For full details on how 289bet handles your data, please read the Privacy Policy.

11 Account Termination

289bet reserves the right to suspend or permanently close any account that is found to be in breach of these terms. Grounds for termination include but are not limited to:

• Providing false information during registration or verification.
• Operating multiple accounts.
• Engaging in fraudulent payment activity.
• Abusing bonuses or promotions.
• Using prohibited betting software or strategies.
• Being under 18 years of age.

Players may also close their own account at any time by contacting 289bet support. Upon account closure, any remaining real money balance will be returned to the player's registered mobile wallet. Bonus funds are forfeited upon account closure.

12 Limitation of Liability

289bet provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, 289bet cannot guarantee uninterrupted access.

289bet is not liable for:

• Losses resulting from platform downtime or technical issues beyond 289bet's control.
• Losses resulting from a player's failure to secure their account credentials.
• Indirect or consequential losses of any kind arising from use of the platform.
• Losses resulting from a player's reliance on information displayed on the platform that was subject to a technical error.

In all cases, 289bet's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Changes to Terms

289bet may update these Terms and Conditions at any time. When significant changes are made, players will be notified via email or a platform notification. The updated terms will be published on this page with a revised "last updated" date.

Continued use of the 289bet platform after the publication of updated terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you should close your account and withdraw any remaining balance.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the 289bet support team is available 24 hours a day, 7 days a week.

You can reach 289bet support by:

• Email: [email protected]
• Live chat: available directly from your 289bet account dashboard.

289bet aims to respond to all support enquiries within 2 hours. For urgent account issues, live chat is the fastest way to get help.