At 289bet, your privacy matters. This policy explains exactly what data we collect, why we collect it, how we store it, and what rights you have as a player in Bangladesh.
Our Commitment
Six principles that guide how 289bet handles your personal information.
Every connection to 289bet is protected by SSL encryption. Your login credentials, payment details, and personal information are transmitted securely and cannot be intercepted by third parties.
Player data at 289bet is stored on secure servers with strict access controls. Only authorised personnel can access account information, and all access is logged and audited regularly.
289bet will never sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account and improve your experience on the platform.
289bet only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
You have the right to access, correct, or request deletion of your personal data held by 289bet. Submit a request to our support team and we will respond within 30 days.
Some data is used to detect and prevent fraud, money laundering, and underage gambling. This protects all players on the 289bet platform and keeps the betting environment safe and fair.
289bet is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how 289bet collects, uses, stores, and protects your personal information when you register, deposit, bet, or interact with the 289bet platform in any way.
By creating an account at 289bet, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with this policy, please do not register or use the 289bet platform.
This policy applies to all 289bet services including sports betting, esports betting, live casino, lottery, and any other products available on the platform. It covers data collected through the 289bet website and any mobile-optimised version of the platform.
Plain language commitment: 289bet has written this Privacy Policy in plain, straightforward English so that every player — regardless of technical background — can understand exactly how their data is handled. If anything is unclear, contact our support team.
289bet collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, national ID number (when verification is required) |
| Contact Data | Mobile phone number, email address |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket), transaction history, deposit and withdrawal records |
| Technical Data | IP address, device type, browser type, operating system, session duration |
| Usage Data | Pages visited, bets placed, games played, time spent on platform |
| Communications Data | Support chat transcripts, emails sent to 289bet, feedback submitted through the platform |
289bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
289bet collects your personal data through the following methods:
Third-party sources: In some cases, 289bet may receive data about you from fraud prevention services or payment processors. This data is used solely to verify your identity and protect your account.
289bet uses your personal data for the following purposes:
289bet will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting support or updating your account preferences.
Legal basis: 289bet processes your data on the basis of contractual necessity (to operate your account), legitimate interests (fraud prevention and platform improvement), and legal obligation (compliance with applicable laws).
289bet does not sell, rent, or trade your personal data to any third party. However, 289bet may share your data with the following categories of recipients in limited circumstances:
All third parties that process data on behalf of 289bet are required to handle that data securely and in accordance with applicable privacy laws. They are not permitted to use your data for their own purposes.
289bet uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the 289bet website.
289bet uses the following types of cookies:
You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the 289bet platform. Disabling analytics or preference cookies will not prevent you from using the platform but may reduce the quality of your experience.
Note: 289bet does not use third-party advertising cookies. You will not see 289bet adverts following you around the internet based on your activity on the platform.
289bet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods are as follows:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.
289bet takes the security of your personal data seriously. The platform uses a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:
While 289bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
As a 289bet player, you have the following rights regarding your personal data:
To exercise any of these rights, contact the 289bet support team at [email protected]. 289bet will respond to all data rights requests within 30 days. In complex cases, this may be extended to 60 days with prior notice.
Identity verification: To protect your privacy, 289bet will verify your identity before processing any data rights request. This ensures that your data is only disclosed to you and not to someone impersonating you.
289bet does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adult players. If 289bet discovers that an account has been created by a person under 18, the account will be closed immediately and all data associated with it will be deleted, except where retention is required by law.
If you believe a minor has registered at 289bet, please contact the support team immediately at [email protected].
The 289bet platform does not contain links to third-party websites. This Privacy Policy applies solely to data collected and processed by 289bet. If you access any external service in connection with your use of 289bet — such as your mobile wallet provider's app — that service's own privacy policy will apply to data collected by them.
289bet is not responsible for the privacy practices of any third-party service providers, including mobile wallet operators.
289bet may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or industry best practices. When significant changes are made, players will be notified via email or a platform notification.
The updated policy will be published on this page with a revised "last updated" date. Continued use of the 289bet platform after the publication of an updated Privacy Policy constitutes your acceptance of the changes.
289bet encourages you to review this page periodically to stay informed about how your data is being protected.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 289bet handles your personal information, please get in touch with the support team:
289bet takes all privacy enquiries seriously and aims to respond within 2 business days for general questions, and within 30 days for formal data rights requests.
We're here to help. Privacy can feel complicated, but the 289bet support team is happy to explain anything in plain language. Don't hesitate to reach out if you have questions about your data.
Now that you know how 289bet protects your data, join thousands of Bangladesh players already enjoying secure sports betting, esports, and live casino with instant bKash and Nagad payouts.